Returns and Refund Policy

😊 We Are More Than Happy to Help

If you are not 100% satisfied with your purchase, you can return the product and get a full refund or exchange the product for another one, be it similar or not.

📅 Return Period & Conditions

You can return a product for up to 30 days from the date you received it.

Any product you return must be in the same condition you received it and in the original packaging. Please keep the receipt.

📦 Return Labels & Costs

We can issue returns labels. Where you can choose to have your parcel picked up, or drop it off at a local drop shop.

However, we do not cover the costs of returns. Unless your order is damaged, faulty or not as described.

📞 Contact Us

Phone: 01202 242513
Please call us Mon-Sat: 8:00am to 6:00pm.
Out of these hours please leave a message.

Email: info@edenwood.co
Please email us anytime and we will respond within 24 hours.

Post us a letter
Alternatively, write to us with your request and we will respond asap.